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Hartford Auto Repair

178 reviews
Mon - Sat: 8:30 AM - 5:00 PM
511 Franklin AveHartford, CT 06114
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At Flanders Brake and Alignment, we take pride in offering the best customer experience to Hartford, CT, East Hartford, CT and West Hartford, CT. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

5

My new-to-me BMW had a foolish mistake done by the previous owner which was looking like it was going to take weeks and involve removal of the entire rear subframe. After two prior mechanics tried and failed, Dennis and his team at Flanders used their great mechanical experience and some innovation to fix the issue and send me off with a smile in a timely manner.

Thank you for the glowing review, Ed! It's fantastic to hear that Dennis and our team were able to solve the problem with your BMW efficiently and with a smile. We take pride in our mechanical expertise and strive to provide innovative solutions to our customers' car troubles. We hope to see you again in the future for any automotive needs you may have! -Joe

- Flanders Brake & Alignment
5

In and out! These guys display experience and good customer service. Couldn’t be more satisfied. Great job guys, thanks!

Thank you for taking the time to leave us such a wonderful review! Here at our company, we are thrilled to hear such positive feedback. Customer satisfaction is our top priority and we are glad that we were able to meet your expectations. We look forward to serving you again in the future! -Joe

- Flanders Brake & Alignment
5

Fast service very undstanding

Thank you for the positive review, Mike! We're glad to hear that you enjoyed our fast and understanding service. If you have any other feedback or need assistance in the future, don't hesitate to reach out. We're here to help! -Joe

- Flanders Brake & Alignment
5

They always do great work

Thank you for the 5-star review, Conor! We're thrilled to hear that you consistently receive great service from us. We strive to provide top-notch work and ensuring customer satisfaction. Your support means a lot to us! If you have any other questions or need assistance, please don't hesitate to reach out. -Joe

- Flanders Brake & Alignment
5

A very good and honest service. Will go to them when I need of their particular services. 😊

Thank you for the kind words, Carlos! We're thrilled to hear that you had a great experience with us. It's our priority to provide excellent and honest service to all our customers. We look forward to helping you again in the future. 😊 -Joe

- Flanders Brake & Alignment
5

Joe and his team always go above and beyond! Ive known Joe for almost 50 years and he is always so helpful and knowledgeable! The customer service is top notch and I wouldnt go anywhere else!

Thank you for your continued loyalty Anna Maria! We appreciate your kind words and are thrilled to hear about your positive experiences with Joe and our team. It's customers like you that make our job so rewarding. We look forward to serving you for another 50 years! -Joe

- Flanders Brake & Alignment
1

This place is a joke. I took my truck in for a front-end alignment and was charged $150, even though the technician admitted he could not loosen a bolt and therefore did not complete the alignment properly. After that, I had my own mechanic replace the entire front end so everything would be loose and ready. I then called back to have the alignment done correctly. I spoke with the owner, Joe, who was extremely disrespectful and insisted on charging me another $150 for a job they only did halfway the first time. I even offered to pay half price, since they only completed half the work originally, but he refused. The lack of accountability and professionalism was unbelievable. I would never return to this shop, even if they offered to do the work for free. Very disappointing experience, especially coming from the owner.

5

Great guys, they did the job quickly and, most importantly, explained it clearly. They were friendly, I'm glad I came here.

Thank you Lola for the wonderful feedback! We take pride in providing excellent service, and we're thrilled to hear that you had a great experience with us. We hope to serve you again in the future! -Joe

- Flanders Brake & Alignment
5

Awesome service!

James, thank you for the 5-star review! We're glad you had an awesome experience with us. We aim to provide nothing less than outstanding service to all our customers. If you ever need anything in the future, feel free to reach out. We're here to help! -Joe

- Flanders Brake & Alignment
5

Excellent service!! I purchased a Porsche with a 3rd party warranty, and Flanders went above and beyond in communicating with the warranty company, getting it approved, ordering the parts and fixing my car within a few business days!! I couldnt be happier with the service and repairs!!

Thank you for the wonderful review, Tracey! We are thrilled to hear that you had an excellent experience with us. Providing exceptional service and going above and beyond for our customers is always our top priority. We are delighted that you are happy with the service and repairs to your Porsche. If there is anything else we can do for you, please let us know. We look forward to serving you again in the future. -Joe

- Flanders Brake & Alignment
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511 Franklin Ave Hartford, CT 06114 (860) 296-3980